DELIVERY INFORMATION

Yorkshire Firewood is committed to only supplying customers the very highest quality kiln dried logs. Unlike other suppliers we offer a wide range of product sizes and prices to meet the needs of our customers, from our Barrow bag up to a 2mtr Crate of stacked logs.

We are also determined to be transparent in terms of our pricing and delivery structure so that customers know exactly what they are getting for their money when they place an order with us.

CRATES

We offer FREE Nationwidedelivery on all our Crates.

*Certain UK postcodes in remote zones are subject to an additional delivery charge, please see the map for more details and if you any queries then contact us.

At Yorkshire Firewood we are committed to making every delivery of logs a simple hassle free process. The issues we have experienced in the past are in most cases customers not understanding the delivery process. Please read the following information before placing your order and if you have ANY doubt regarding the delivery of your logs then please contact our team who will be more than happy to assist.

All our deliveries are made by vehicles with a tail lift if outside of our own delivery range of 25 miles. The pallet is taken off the lorry with a tail lift at the rear and the pallet is moved by a pallet truck. And the surface must be hard, flat and level for example tarmac or concrete. Be aware that the delivery is a ‘kerbside’ delivery and it is at the driver’s discretion how far from the vehicle it can be moved. The pallet truck will not run over soft or inclined surfaces. The pallet will need signing for before the driver leaves. If there is nobody home and arrangements to leave the load without a signature have not been made the pallet may be returned to the depot. This will incur charges on your order. If the pallet is to be left without a signature please contact us before ordering.

 

If you wish to purchase one of our Crates but you live in a remote delivery zone please contact us on 01609 775922 and we will give you a delivery price and take your order over the telephone.